Ikea launches ‘Buy Back’: a store to buy back unwanted furniture from customers

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Ikea has launched a new initiative that aims to give a second life to thousands of pieces of furniture with customers earning up to € 300 for a single item.

he Buy Back service launched today is part of Ikea’s commitment to become fully circular and climate positive by 2030.

The new service encourages customers to resell Ikea furniture that they no longer need in exchange for a voucher to spend in-store.

The furniture will be resold by the retailer through its Circular Hubs (formerly Bargain Corner), at even more affordable prices, giving Ikea products a second life and helping to prevent perfectly usable materials from entering landfills unnecessarily.

Used products returned as new without scratches will be purchased for 50pc of the original price, while items with minor scratches will be purchased for 40pc.

Well used furniture with multiple stripes will be purchased for 30pc. This means that customers could receive up to € 300 for the famous MÖRBYLÅNGA table and € 275 for the STOCKHOLM table.

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Lauren Woods of Ballyfermot Co Dublin celebrates the launch of Buy Back in Ireland. Photo: Conor McCabe

Lauren Woods of Ballyfermot Co Dublin celebrates the launch of Buy Back in Ireland. Photo: Conor McCabe

Products eligible for redemption include dressers: office drawer cabinets, small structures with drawers, displays and sideboards, bookcases and shelves, small tables, multimedia furniture, wardrobes, dining tables and desks, chairs and stools without upholstery, dressers and children’s products (excluding baby items) purchased within the past seven years.

The service is the latest from the Swedish retailer aimed at making sustainable living more accessible and affordable – encouraging customers to rethink their spending habits and take action to help the planet.

Customers who wish to resell their old Ikea furniture can visit IKEA.ie and submit items for review by completing a simple online request for quotation. A preliminary quote will be generated and customers will be asked to bring the fully assembled product and the provisional quote to the Returns and Exchanges office at the Ballymun store.

Once the product is accepted, they will receive an Ikea refund card to spend in store.

The refund card will not have an expiration date to encourage customers to only buy new items when they really need something.

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Lauren Woods of Ballyfermot Co Dublin returns a piece of furniture to IKEA's new Circular Hub.  Photo: Conor McCabe


Lauren Woods of Ballyfermot Co Dublin returns a piece of furniture to IKEA’s new Circular Hub. Photo: Conor McCabe

Lauren Woods of Ballyfermot Co Dublin returns a piece of furniture to IKEA’s new Circular Hub. Photo: Conor McCabe

Peter Jelkeby, Country Retail Manager and Chief Sustainability Officer, said: “Households are connected to around 60% of global greenhouse gas emissions, consuming around a third of the energy and 10% of the water used in the world. Therefore, small actions taken within them can make a significant difference, and this is why Ikea is committed to making sustainable living more affordable, attractive and accessible.

“As one of the biggest brands in the world, we recognize our unique opportunity to help lead this change.

“Thanks to the buyout, we hope to generalize circular consumption; facilitating for customers the acquisition, maintenance and transmission of products in ccircular ways.

“As we move towards our goal of becoming fully circular and climate positive by 2030, we will continue to take bold steps to ensure that by then all Ikea products will be made from renewable materials. , recyclable and / or recycled. And they will be designed to be reused, refurbished, remanufactured or recycled, according to circular design principles.

The Ikea store in Dublin recently received the Green Retailer Award at the 2021 Green Awards, which recognizes the extraordinary contribution and commitment businesses now make to growing a greener future in Irish businesses.


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